fh777 Privacy Policy

This Privacy Policy applies to all personal information collected by fh777 in connection with your use of the Platform, including when you register an account, make deposits or withdrawals, participate in games or promotions, contact customer support, or browse the Platform as an unregistered visitor.

By registering an account at fh777 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use the fh777 Platform.

This Privacy Policy should be read alongside fh777's Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions in relation to data privacy matters, this Privacy Policy shall prevail.

fh777 collects the following categories of personal data, depending on your level of interaction with the Platform:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine Passport number, UMID, Driver's License, PhilSys National ID, PRC ID, Voter's ID);
• Contact Data: Email address, mobile number, and residential address in the Philippines (e.g., Makati, Quezon City, Cebu City, Davao City, or any other location);
• Financial Data: GCash account number or registered mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank), transaction history, deposit and withdrawal records;
• Account Data: Username, encrypted password, account preferences, bonus history, and gaming session records;
• Technical Data: IP address, browser type and version, device type and operating system, screen resolution, referring URL, session duration, and pages visited on the Platform;
• Usage Data: Game play history, betting patterns, wager amounts, game outcomes, and promotional participation records;
• Communications Data: Records of live chat conversations with fh777 customer support, email correspondence, and any feedback or complaints submitted through the Platform;
• Verification Data: Photographs, selfies, or scanned copies of identification documents submitted during KYC (Know Your Customer) verification processes.

fh777 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of gaming services. Where sensitive information is collected (such as a copy of a government ID), it is handled with heightened security controls and access restrictions.

fh777 collects personal data through the following methods:

• Direct Submission: Information you voluntarily provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated Technical Collection: Data collected automatically when you access the Platform, including via cookies, web beacons, pixel tags, and similar tracking technologies — see Section 7 (Cookies & Tracking) for details;
• Third-Party Payment Processors: Transaction confirmation data shared with fh777 by GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana when you conduct financial transactions on the Platform;
• Identity Verification Services: Data received from third-party KYC and AML compliance service providers used to verify your identity and assess regulatory risk;
• Analytics Providers: Aggregated and anonymised usage analytics collected through Platform analytics tools to understand how players use the fh777 Platform.

fh777 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to perform the contract between you and fh777 — including account management, game provision, deposit processing, and withdrawal disbursement;
• Legal Obligation: Processing necessary to comply with applicable Philippine laws, PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and tax reporting requirements;
• Legitimate Interests: Processing necessary for fh777's legitimate business interests, including fraud prevention, security monitoring, and responsible gaming compliance, where those interests are not overridden by your fundamental rights;
• Consent: For certain non-essential data processing activities such as marketing communications and non-required analytics, fh777 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by contacting us.

fh777 uses your personal data for the following purposes:

• To create, maintain, and secure your fh777 account;
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations and Philippine law;
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and other accepted payment methods;
• To provide access to casino games, bingo, slots, and all other Platform services;
• To administer bonuses, promotions, and loyalty programs;
• To provide customer support in English and Tagalog via live chat and email;
• To comply with our legal obligations under Philippine law, PAGCOR licensing requirements, and the Anti-Money Laundering Act (AMLA);
• To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct;
• To enforce our Terms & Conditions and Responsible Gaming policies, including self-exclusion;
• To send you important account notifications, security alerts, and service updates — these are non-optional communications required for account management;
• To send you promotional communications about new games, bonuses, and offers — only with your consent, and you may opt out at any time;
• To analyze Platform usage patterns and improve the fh777 gaming experience for Filipino players.

fh777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana receive necessary transaction data to process your deposits and withdrawals;
• KYC & AML Compliance Providers: Third-party identity verification and anti-money laundering screening services that help fh777 meet its regulatory obligations;
• Game Software Providers: Game providers such as JILI and Evolution Gaming may receive pseudonymized player and game session data necessary to operate their games on our Platform;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies and law enforcement bodies as required by law, court order, or regulatory directive;
• Professional Advisors: Lawyers, auditors, and accountants engaged by fh777 under professional confidentiality obligations;
• Business Successors: In connection with a merger, acquisition, or sale of all or part of fh777's business, your personal data may be transferred to the successor entity, subject to equivalent data protection obligations.

All third parties who receive personal data from fh777 are required to process that data in compliance with the Data Privacy Act of 2012 and are bound by appropriate data processing agreements.

fh777 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform performance. The categories of cookies we use include:

• Strictly Necessary Cookies: Essential for Platform operation — these enable login session management, security features, and basic Platform functionality. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how Players interact with the Platform to help us improve page load times, game performance, and navigation flows.
• Functional Cookies: Remember your preferences (e.g., language settings, game lobby filters) to provide a more personalized experience on return visits.
• Analytics Cookies: Used to understand aggregated usage patterns across the fh777 Platform. Data is anonymized where possible.

You may configure your browser settings to refuse or delete non-essential cookies. However, disabling strictly necessary cookies may impair Platform functionality including your ability to log in and conduct financial transactions.

fh777 retains personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, regulatory, accounting, and reporting obligations. Specific retention periods include:

• Active Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations;
• Financial Transaction Records: Retained for a minimum of ten (10) years from the date of the transaction as required by Philippine AML regulations;
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer Support Communications: Retained for a minimum of two (2) years from the date of the communication;
• Marketing Consent Records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

After applicable retention periods expire, personal data is securely deleted, anonymized, or archived in accordance with fh777's internal data destruction policies.

fh777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, accidental loss, or destruction. Our security measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the fh777 Platform;
• Bcrypt hashing for all stored passwords — plain-text passwords are never stored;
• Encrypted storage for sensitive personal data including KYC documents and financial records;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Two-factor authentication (2FA) available for all Player accounts as an additional account security layer;
• Continuous monitoring of Platform infrastructure for anomalous activity, unauthorized access attempts, and security vulnerabilities;
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.

While fh777 employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and must notify fh777 immediately if you suspect unauthorized access to your account.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fh777. To exercise any of these rights, contact our Data Protection Officer at the details provided in Section 14:

The fh777 Platform is strictly for adults aged 21 years and above in compliance with Philippine gaming law and PAGCOR regulations. fh777 does not knowingly collect personal data from individuals under 21 years of age.

If fh777 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to close the associated account, forfeit any balances, and delete the personal data in question. Parents or guardians who believe their minor child has registered on the fh777 Platform should contact our support team at [email protected] immediately.

fh777 primarily processes personal data within the Philippines. However, certain service providers — including game software providers, cloud infrastructure operators, and KYC verification services — may process data in jurisdictions outside the Philippines. Where such transfers occur, fh777 ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012, including data processing agreements that impose equivalent data protection obligations on recipient parties.

fh777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via email notification or prominent Platform notice prior to taking effect.

The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the fh777 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how fh777 protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or fh777's handling of your personal data, please contact our Data Protection Officer: